Privacy Policy
Effective Date: 1 May 2024

Homes When It Matters CIC ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard the personal information you provide to us when you use our website.
www.homeswhenitmatters.com.
1. Information We Collect
We may collect and process the following types of information:

•  Personal Information: This includes your name, address, email address telephone number, and any other information you provide when using our services, such as when you fill out contact forms or register for information.

•  Technical Information: This includes details about your visits to our website

such as traffic data, location data, weblogs, and other communication data
required for our own billing purposes or otherwise.

•  Cookies: Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

2. How We Use Your Information

The information you provide to us is used for the following purposes:

•  To provide you with the information, products, and services that you request

from us.

• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about.

• To notify you about changes to our service.

• To ensure that content from our site is presented in the most effective manner for you and for your computer.

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3. Disclosure of Your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries.

We may also disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such

business or assets.

• If Homes When It Matters CIC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of
  Homes When It Matters CIC, our customers, or others.

4. Data Security
We take appropriate measures to ensure that your personal information is kept secure and is kept for only as long as is necessary for the purpose for which it is used.
5. Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you(before collecting your data) if we intend to use
your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You also have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 2018.
6. Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail.
7. Contact
Questions, comments, and requests regarding this privacy policy are welcomed and
should be addressed to the Information Controller, Homes When It Matters CIC, Flat
14 Woodmill Road, London, E5 9GU or info@homeswhenitmatters.com.